Work from Home Recruitment | Jio Careers | Private Jobs 2021
JIO Work from Home Recruitment
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·
Posted
Date :
12 May 2021
·
Function/Business Area :
Customer Service
·
Location :
All over India
·
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10.Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education
Requirement |
10 + 2 / Graduation degree in any
discipline |
Skills & Competencies :
1. Speak English language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
Selection
Process |
Online Test ,
Interview |
How to
Apply for the Jobs?
1.Job search on Career
Portal
Visit Jio Career portal
and look for opportunities that match your qualification and interest. Jobs are
listed by service line as well as geography. You may go through the Job
Description and other relevant details mentioned thereon.
2. Online Application
Create
your “Candidate Profile” and fill all the details of application process
accurately. You will be asked to upload your resume. However, before you upload your resume make sure
it’s updated. Mentioned below are few tips on how to prepare your resume to
increase your chances of being interviewed at Jio.
3.Review of application
Jio team will review your
resume against the qualifications required for the job. If they determine that
you may be a fit, they will contact you to schedule a brief telephonic
interaction. This is the chance to know more about the job role and us.
If your profile does not match with the position, your resume will be saved in
our database for future opportunities and you will be intimated suitably.
Apply
Link - Click here |
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