Jio Work from Home Jobs | Permanent work from jobs

Work from Home Recruitment | Jio Careers | Private Jobs 2021

 

JIO Work from Home Recruitment

Business Operations

Sales & Distribution

Customer Service

Engineering & Technology

IT & Systems

Procurement & Contacts

Product Management

Human Resources & Training

Regulatory

Infrastructure

Finance Compliance & Accounting

Operations

Supply Chain

Others

Information Security

Marketing

Corporate Services

Corporate Affairs

Legal

 

·         Posted Date :

12 May 2021

 

·         Function/Business Area :

Customer Service

 

·         Location :

All over India

 

 

·         Job Responsibilities :

1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10.Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements

 

 

Education Requirement

10 + 2 / Graduation degree in any discipline

 

 

 

Skills & Competencies :

1. Speak English language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset

 

Selection Process

Online Test , Interview

 

How to Apply for the Jobs?

1.Job search on Career Portal

Visit Jio Career portal and look for opportunities that match your qualification and interest. Jobs are listed by service line as well as geography. You may go through the Job Description and other relevant details mentioned thereon.

 

2. Online Application

Create your “Candidate Profile” and fill all the details of application process accurately. You will be asked to upload your resume. However,     before you upload your resume make sure it’s updated. Mentioned below are few tips on how to prepare your resume to increase your chances of being interviewed at Jio.

 

3.Review of application

Jio team will review your resume against the qualifications required for the job. If they determine that you may be a fit, they will contact you to schedule a brief telephonic interaction. This is the chance to know more about the job role and us.
If your profile does not match with the position, your resume will be saved in our database for future opportunities and you will be intimated suitably.

 

 

Apply Link - Click here

 

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